Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
Job Summary:
The Service Desk Manager will take ownership of Help Desk and Incident management processes, providing guidance, support and leadership in coordinating Incident & Problem Management, Release Management and User Acceptance Testing for all bank system changes/enhancements. To act as a link between Business Units, IT, and offshore support teams for In-country Release management on all the periodic releases (changes) in the IT systems.
Key Duties and Responsibilities:
Qualifications, Skills and Experience:
How to Apply:
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the link provided.
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